Frequently Asked Questions
Everything you need to know about our premium kitchenware and home essentials.
What materials are used in BergHOFF cookware?
Our cookware is crafted from high-quality materials including 18/10 stainless steel, recycled aluminum, and advanced non-stick coatings that are 100% PFOA-free for healthy cooking.
How long does shipping take?
Standard shipping typically takes 3 to 7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are your products dishwasher safe?
While many of our products are dishwasher safe, we recommend hand-washing our premium knives and non-stick pans to preserve their longevity and edge retention.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Do BergHOFF products come with a warranty?
Yes, all BergHOFF products come with a limited 2-year warranty against manufacturing defects. Specific items, like our professional cutlery, may carry extended coverage.
Can I use your cookware on induction cooktops?
Most of our modern cookware collections are designed with a magnetic base specifically engineered for high-performance use on induction, gas, electric, and ceramic stovetops.